Delivery

Delivery information

Free UK delivery

Delivery is free on every e-bike, to addresses across the United Kingdom. The price you see on the product page is the price you pay at checkout.

Where we deliver

We deliver to the United Kingdom only. We do not currently ship internationally. If you are not sure whether we can deliver to your address, email us at info@rideus.uk before ordering.

Delivery times

• Processing before dispatch: 1–2 working days (Monday to Friday)
• Transit after dispatch: 2–5 working days
• Total: approximately 3–7 working days

Bikes are dispatched from a warehouse in the United Kingdom. Orders placed at the weekend are processed on the next working day. You will receive a tracking link by email as soon as your order ships.

When your bike arrives

Your e-bike arrives about 85% pre-assembled, so only a small amount of final assembly is needed before your first ride. Please check the box on arrival and note any visible damage with the courier.

Full details are in our shipping policy.